Employers

"...offering Executive PA / Secretary training courses in Birmingham, the West Midlands and Warwickshire."

Executive PA / Secretary:

Location: Blossomfield Campus
This course starts on the following date(s)...

• Start date: Various dates throughout 2010 - Please call 0121 678 7181 for further information

Introduction:

Experienced secretaries who wish to move into more senior roles, as well as existing personal assistants wishing to develop their skills and provide management with the necessary support for achieving organisational objectives.

All managers want their secretary or personal assistant to be 'exceptional' since those who are contribute significantly to their success.

Today's secretary or personal assistant must be extremely competent and totally reliable, capable of taking on wider tasks than those of a purely secretarial nature. Solving problems, making decisions, writing reports and making presentations are now amongst the skills needed by secretaries and PA's at work.

This programme explores the new tasks facing the 'exceptional' secretary or PA, and demonstrates how they can best make use of the latest office technology.

After attending this course participants will have the ability to:

• recognise your professional role as part of the management team
• manage your time effectively, prioritise and delegate
• apply problem solving techniques and implement decisions
• write effective reports
• communicate more confidently and effectively
• provide improved support for your manager

Programme Outline:

• The organisation, its business environment and its objectives
• The professional role of the senior secretary
• Time management
• Problem solving and decision taking
• Questioning and listening skills
• Report writing
• Making travel and accommodation arrangements
• Improving personal effectiveness
• Forum theatre
• Action planning

Concessionary Course Fees:

There are no concessionary fees for this course. Any fees quoted should be taken as an indication. We reserve the right to make alterations. For information about our fees call 0121 678 7181 or email enquiries@solihull.ac.uk.

Additional information:

The fee includes tuition materials and refreshments.
Career and further study opportunities
We recommend the attendance of the following courses for a complete training programme:
For information about transport.