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Personal Effectiveness Workshop
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"...offering Personal Effectiveness Workshop in Birmingham, the West Midlands and Warwickshire."
Personal Effectiveness Workshop:
Location: Blossomfield Campus
This course starts on the following date(s)...
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Start date: Various dates available
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Please call 0121 678 7181 for further information
Introduction:
This short course is ideal for all individuals who would like to improve their skills of communication with others.
Good communicators are able to get information across to others effortlessly and know exactly how to forge efficient and effective working relationships with colleagues. People with well developed interpersonal skills are usually the ones who get noticed - and promoted - before the rest and are also the ones who enjoy greater job satisfaction. On this one day course you will learn how to improve your interpersonal skills and contribute to better communications in the workplace.
After attending this course participants will have the ability to:
- Identify what, when and why you need to communicate with others and the barriers there are to this process
- Understand the principles and practice of assertiveness
- Utilise appropriate techniques of persuasion and negotiation
- Understand and utilise methods of conflict resolution
There will be a high level of group participation including practical work and group discussion.
Programme Outline:
- Communication skills (verbal and non-verbal)
- Listening and questioning techniques
- Assertiveness
- Persuasion and negotiation techniques
- Conflict resolution
- Gaining co-operation and commitment from others
- Forum theatre
- Action planning
Concessionary Course Fees:
There are no concessionary fees for this course. Any fees quoted should be taken as an indication. We reserve the right to make alterations. For information about our fees call 0121 678 7181 or email enquiries@solihull.ac.uk.
Additional information:
The fee includes tuition materials and refreshments.
Career and further study opportunities
We recommend the attendance of the following courses for a complete training programme:
For information about transport.
Call the Employer Services team on 0121 678 7181 or email sales@solihull.ac.uk. A member of our dedicated team will be pleased to discuss your needs, answer your questions, and arrange for a follow-up call or visit from a Business Sales Advisor at a time to suit you.
