Employers

Don't let a skills shortage catch you napping -

• Are you trying to cope with the impact of new legislation?
• Have you lost a key employee and need to get a replacement trained up fast?
• Do you have staff who need updating in important tasks?

Whatever the sector your organisation operates in, whatever your skills need, there is a good chance that Solihull College in the West Midlands with clients in Birmingham, Walsall, Wolverhampton, Coventry, Warwickshire and across the UK has a short course to fit.

Please use the links below to locate your sector.

Personnel Development, Management Training & Development, Sales and Marketing, Customer Care, Finance & Accounts, Hospitality & Catering, First Aid, Health & Safety Basics, IT Courses

Personal Development

• Negotiation and Persuasion Skills
• Assertiveness Workshop
• Organising Your Time (Time Management)
• Personal Effectiveness Workshop
• Handling Conflict in the WorkPlace
• Present and Communicate with Confidence

Management Training and Development

• Train the Trainer
• Coaching and Mentoring
• Appraising, People and Performance
• Motivating to Perform in the Workplace
• Project Management Introduction
• PRINCE2 Foundation
• PRINCE2 Practitioner
• Institute of Leadership and Management (ILM)
• Recruitment and Selection
• Managing Difficult People
• Professional Receptionist
• Writing Minutes
• Institute of Sales & Marketing Management (ISMM)
• Discipline & Fair Dismissal -The ACAS Code of Practice
• Building The Team
• An Introduction to Leadership
• Coaching & Mentoring (4 weeks)
• Motivating to Perform in the Workplace
• Performance Management & Appraisal Training

Sales, Marketing and Retail

• Selling Skills Workshop - back to top
• Telesales Techniques
• Introduction to Marketing
• Learn How to Attract New Customers
• Branding to Build Your Business
• Web and Email Marketing Workshop

Customer Care

• Exceptional Customer Care (Customer Service) - back to top
• Dealing with Difficult Customers and Complaints
• Gold Standard Customer Service Award (Retail)

Finance & Accounts

• Working with Costs and Budgets
• Introduction to Sage 50 - Accounts - back to top
• Introduction to Sage 50 - Payroll -back to top

Hospitality and Catering

• CIEH Award Level 2 Food Safety (Woodlands Campus)
• CIEH Award Level 2 Food Safety in catering
• CIEH Award Level 2 - Food Safety - Half Day Refresher- back to top
• CIEH Award Level 3 - Supervising Food Safety in Catering- back to top
• CIEH Award Level 4 - Managing Food Safety in Catering-back to top

First Aid

• Emergency First Aid at Work Certificate - HSE Approved
• Emergency First Aid at Work - Skills Update
• First Aid at Work - HSE Approved (Woodlands)
• First Aid at Work - HSE Approved (Blossomfield)
• First Aid at Work - Refresher Certificate - HSE Approved

Health and Safety Basics

• CIEH Award Level 2 - Health and Safety in the Workplace
• CIEH Award Level 2 - Health & Safety Skills Update - back to top
• CIEH Award Level 2 - Risk assessment, Principles and Practise
• CIEH Award Level 2 - Principles of Manual Handling
• CSCS Health and Safety - Construction- back top top
• Portable Appliance Testing

IT Courses

• IT For beginners - Start using IT
• Understanding your PC - Basic troubleshooting
• Microsoft Beginners Access
• Microsoft Beginners Excel
• Microsoft Beginners Powerpoint
• Microsoft Beginners Word
• Microsoft Intermediate Access
• Microsoft Intermediate Excel
• Microsoft Intermediate Word
• Microsoft Advanced Access
• Microsoft Advanced Excel
• Microsoft Advanced Powerpoint
• Microsoft Advanced Word
• Microsoft Outlook Workshop