Solihull College : Employers : Short Courses starting now in Birmingham, the West Midlands and Warwickshire

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Personnel Development, Management Training & Development, Sales and Marketing, Mary Portas Retail Courses, Customer Care, Hospitality & Catering, First Aid, Health & Safety Basics, IT Courses

COURSE
Personal Development	May	June	July	August
Negotiation and Persuasion Skills	8		9
Assertiveness Workshop		6		1
Time Management Workshop	4		5
Handling Conflict in the Workplace		8		8
Present & Communicate With Confidence	22		24
Professional Receptionist		25		29
Writing Minutes	10		12
Stress Management
Management Training & Development	May	June	July	August
Project Management Introduction				7
PRINCE2® Foundation	14, 15, 16		9, 10, 11
PRINCE2® Practitioner	31	1	26 & 27
Institute of Leadership and Management (ILM)		TBA		TBA
Institute of Sales & Marketing Management (ISMM)	TBA		TBA
Discipline & Fair Dismissal -The ACAS Code of Practice		26		21
Building The Team	24		26
Recruitment & Selection		7		9
Managing difficult people	23		25
An Introduction to Leadership		28		30
Train the Trainer	16		18
Introduction to Coaching		8		10
Performance Management & Appraisal Training	21		23
Employment Law		6		8
Sales & Marketing	May	June	July	August
Selling Skills Workshop			2
Telesales Techniques		1		3
Introduction to Marketing	2		4
Branding to Build Your Business		11		13
Web and Email Marketing Workshop	14		16
Mary Portas Retail Courses	May	June	July	August
MC1 Retail Business Planning and Finance (Inspired by Mary Portas)		7
MC2 Driving Sales Through Marketing (Inspired by Mary Portas)			19
MC3 Buying and Visual Merchandising (Inspired by Mary Portas)				23
Customer Care	May	June	July	August
Exceptional Customer Service		1		6
Dealing With Difficult Customers & Complaints	2		4
World Host - Principles of Customer Service	TBA		TBA
World Host - Sales Powered by Service (Half Day)		TBA		TBA
World Host - Frontline Management Solutions	TBA		TBA
Hospitality & Catering	May	June	July	August
CIEH Award Level 2 - Food Safety in Catering	21		23
CIEH Award Level 2 - Food Safety - Half Day Refresher 4hrs	16		18
CIEH Award Level 3 - Supervising Food Safety in Catering		6, 7 & 8		6, 7 & 8
CIEH Award Level 4 - Managing Food Safety in Catering	TBC		TBC
First Aid	May	June	July	August
Emergency First Aid at Work - HSE Approved (6hours)		4	16	24
Emergency First Aid at Work - 3 Hrs Skills Update	TBC	TBC	TBC	TBC
First Aid At Work - HSE Approved (Blossomfield)	29, 30 & 31		10, 10 & 12	21, 22 & 23
First Aid at Work Refresher Certificate - HSE Approved	TBC	TBC	TBC	TBC
Health & Safety Basics	May	June	July	August
CIEH Award Level 2 - Risk Assessment, Principles & Practise	8		9
CIEH Award Level 2 - Principles of Manual Handling		28		29
IOSH - Working Safely	9 or 23	13 or 27	11
IOSH - Managing Safely (Monday evenings from)
IOSH - Managing Safely (Tuesdays from)		12
CSCS Health & Safety - Construction	4		6
Portable Appliance Testing		5		14
IT Courses	May	June	July	August
Microsoft PowerPoint Workshop	8		10
Microsoft Access Beginners		11		7
Microsoft Access Intermediate		18		14
Microsoft Access Advanced		25		21
Microsoft Excel Beginners	2		4
Microsoft Excel Intermediate	9		11
Microsoft Excel Advanced	16		18
Microsoft Word Beginners			3
Microsoft Word Intermediate	11		10
Microsoft Word Advanced	21		17

Solihull College is one of the leading employee training providers in the West Midlands and Warwickshire with its dedicated Employer Services team currently working with business across Birmingham, Walsall, Wolverhampton, Coventry and across the UK.

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