Deciding how to take your next step in education is a big decision, so at Solihull College & University Centre we have compiled some valuable information that will assist you during the application process.

If you are offered a place and you choose to make Solihull College & University Centre your place to study, you will be entering into a contract with the College. The terms and conditions of your student contract are available as set out below:

  • Your offer letter
    • This will be sent to you following your course interview if you are successful
  • Relevant Policies
    • See section below
  • Course Leaflet
    • This contains specific information for your chosen course and can be found in the relevant subject area section of the website. It will be handed out to you at interview and is also available on the UCAS website.
  • Other information below refers to generic HE terms, for instance cancellation rights and printing costs.

 

Relevant Policies at Solihull College & University Centre
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Our policies are reviewed on a regular basis. Any alterations will usually take effect at the beginning of the new academic year. Changes that have been agreed for the start of the next academic year will be published on the website. Any amendments which may be agreed before the start of the new academic year will also be published.

Academic Appeals Policy

Academic Misconduct Policy

Accreditation or Prior Learning Policy

Anti- Bribery and Corruption Policy

Complaints Policy

Data Protection Policy

Disciplinary Policy

Equality and Diversity Annual Report and Policy

Fitness to Study Policy

HE Admissions Policy

HE Admissions Appeal Policy

HE Fees Policy

Health & Safety Policy

HE Teaching, Learning, Assessment & Scholarship Strategy

Malpractice Policy

Student Charter Policy

Student Code of Conduct Policy


Cancellation Rights
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You will have 14 days from the date we receive your acceptance to cancel your place. If you cancel within the 14 day cancellation period the College will usually refund you any deposit, administration or any other fees you may have paid. However, if you decide to cancel your place once you have started your course, some charge may be applied

You can cancel your acceptance by informing the College’s Admissions Office by email at headmissions@solihull.ac.uk  or by writing to the Admissions Office, Solihull College & University Centre, Blossomfield Road, Solihull, West Midlands B91 1SB using the Cancellation Form below.

Cancellation Form


What you can do if things go wrong
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Solihull College & University Centre is dedicated to providing student satisfaction. However we also understand that sometimes things don’t go to plan. If an issue cannot be resolved, students are able to raise any concerns they have both academic and non-academic. The Code of Practice on Student Concerns and Complaints is the procedure to deal with complaints, in a fair, consistent and acceptable time frame. If dissatisfied with the outcome, students can get in contact with The Office of the Independent Adjudicator (OIA), an independent body which reviews complaints from students. The Code of Practice on Admissions is a procedure for reviewing the decisions made during the application and admissions process.


Printing Costs
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You will be able to print using your student ID card.

You will receive £1 credit when you enrol and thereafter £1 credit per term time month for the duration of your course. If you run out of credit, you will be able to purchase additional credit for your card at any time.

The level of printing may vary depending on your course. Where there may be significant costs, this will be identified on the course leaflet.

The prices below have remained unchanged since 2012 and there is no charge for scanning:

A4 B&W Simplex £0.04
A4 B&W Duplex £0.06
A3 B&W Simplex £0.05
A3 B&W Duplex £0.07
A4 Colour simplex £0.08
A4 Colour Duplex £0.14
A3 Colour Simplex £0.09
A3 Colour Duplex £0.15