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WorldHost Sales Powered by Service
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"...offering an WorldHost Sales Powered by Service courses in Birmingham, Warwickshire and the West Midlands."
WorldHost Sales Powered by Service:
Location: Blossomfield Campus
This course starts on the following date(s)...
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Start date: Various dates available
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Please call 0121 678 7181 for further information
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Programme length: Half day
WorldHost Sales Powered by Service
WorldHost Sales Powered by Service training developed in Canada was originally created for Expo 86 in Vancouver. Canada used the programme for the 2010 Winter Olympic Games and is now ranked consistently among the top countries in the world for the strength of its visitor “welcome.”
Bringing world class service and selling skills to the UK
WorldHost Sales Powered by Service - Retail training is now available in the UK.
The programme has been tailored by Skillsmart Retail for the UK retail sector and is delivered exclusively through the National Skills Academy for Retail.
The benefits of good customer service selling skills
- Encourages customer loyalty – happy customers become repeat customers
- Reduces costs to attract new customers
- Helps businesses to maximise profit from its most valuable resource – staff!
- Equips your team with the confidence and skills to sell
Participants in this certificated programme will gain valuable skills and techniques and be eligible to wear the WorldHost pin badge which recognises exceptional customer service and selling skills.
Customised training: this programme can be customised to meet the specific needs of your business following a detailed needs assessment by a licensed trainer (costs will vary).
What will delegates learn?
- An understanding of the sales cycle and how they can influence customer purchasing decisions
- The value of knowing your products/services by listening to the needs of your customers
- An understand of the impact of ‘moments of truth’, looking at the business through the eyes of the customer
- The benefits of selling beyond the basics
Call the Employer Services team on 0121 678 7181 or email sales@solihull.ac.uk. A member of our dedicated team will be pleased to discuss your needs, answer your questions, and arrange for a follow-up call or visit from a Business Sales Advisor at a time to suit you.
