Where will this course lead?

The Level 3 Extended Diploma in Travel & Tourism covers modules including Ski Chalet Host, Conferences and Events, Overseas Representatives and Adventure Tourism.

You will take your knowledge gained from your Level 3 National Diploma or studies and apply them at this extended level, to round off your overall awareness of the travel sector, preparing you for a career in the industry directly after completion, or, should you wish, a platform to study in a higher education capacity.

What will I study?

You will study a range of subjects relevant to the industry such as:
- Ski Chalet Host
- Overseas Representatives,
- Sales and Promotions
- Work Placement
- The Cruise Sector
Developing People in Travel and Tourism Organisations

How will this course be delivered?

The majority of the time will be in the classroom. However, you will get the opportunity to carry out some of your studies by visiting attractions, listening to guest speakers and participating in a residential study visit. Also you will undertake practical activities such as sales role plays, presentations, carry out welcome meetings and coach transfers.

What qualifications will I get?

Level 3 Extended Diploma in Travel and Tourism

How will I be assessed?

To pass this course you will be assessed via practical assignments and course work.

How do I get a place on the course?

Places are offered by interview, a screening test, attendance and successful completion of the Welcome Day.

What are the entry requirements?

Successful completion of the City and Guilds Level 3 Diploma in Travel & Tourism. You will need to have a suitable reference and undertake a successful interview.

What else do I need to know?

You will need to dress smartly and wear an appropriate uniform. You will be expected to attend all day trips throughout the year and the residential study visit. Good levels of English and Maths are important for your success in your course, your chosen vocation and life. Throughout your course you will continue to develop your English and Maths skills in your vocational classes. If you haven't achieved an A*/9 - C/4 grade in English or Maths at GCSE, or a Level 2 Functional Skill, you will also be working towards a qualification in English or Maths at a level that will enable you to progress towards these grades.

If you have a Learning Difficulty or Disability please let us know when you apply. You will be offered support in your interview. If you need help completing your application we can help with this too. How much will this course cost? There will be an additional cost of £450 to cover the cost of all trips and travel for the academic year. You will also be required to purchase a uniform details of which will be given upon successful completion of the Welcome Day.

What can I do after this course?

If you are successful on this course, you will be able to apply for Higher Education or pursue employment within the Travel and Tourism Industry.


Blossomfield Campus

Start Date






Course Fee

N/A For 16 to 18 Year Olds

Course Code


Study Mode

Full Time

Aviation Security Officer

Workers in this unit group protect merchandise, individuals, hotels, offices, factories, public grounds and private estates from injury, theft or damage, and investigate fraud and crime on a non-statutory basis.

What’s Involved?

Aviation Security Officers investigate crimes, trading practices and the private affairs of individuals. They walk or ride near person requiring protection, watch for suspicious occurrences and defend guarded person from attack. They check persons and vehicles entering and leaving premises, establish their credentials and arrange for escorts for visitors. They also receive duty sheet, time-clock and keys for premises to be visited, check locks, doors, windows, etc. and report any suspicious circumstances to security headquarters. They call in civil police and give evidence in court where necessary.

Travel Agent

Travel agents advise travellers upon travel arrangements, make bookings and receive payment for travel arrangements made.

What’s Involved?

Travel Agents discuss client requirements and show brochures containing suitable packages. They establish availability with tour operators and make bookings. They also consult travel time-tables, book travel tickets and accommodation. They handle cash, debit and credit card payment. They also inform clients of any changes in travel arrangements. They advise on issues of currency, passports, visa requirements, insurance, car hire, vaccinations and other health precautions.

Leisure & Travel Services Operatives

Workers in this unit group perform a variety of leisure and travel service occupations.

What’s Involved?

Leisure & Travel Service Operatives observe regulations concerning the carrying capacity of vehicles and control the boarding of passengers accordingly. They receive passengers, check tickets and guide them to their seats, make announcements regarding travel arrangements and places of interest, and deal with passengers' queries. They make local arrangements at stopover points for food and accommodation. They also respond to enquiries and complaints, book excursions and other entertainment and provide other assistance and advice to holidaymakers. They signal to driver when to stop and start bus, collect fares from passengers and issue tickets and change destination indicators as necessary. They complete way-bill at scheduled points on route and balance cash taken with tickets issued. They receive passengers on ship, examine tickets and other documentation, direct them to their cabin and assist with any luggage. They make announcements to passengers and deal with enquiries.

Travel Agency Manager

Travel agency managers and proprietors plan, organise, direct and co-ordinate the resources and activities of travel agencies and booking offices.

What’s Involved?

Travel Agency Managers plan work schedules and assign tasks and responsibilities. They co-ordinate the activities of clerical, secretarial and other staff. They discuss client's requirements and advise on road, rail, air and sea travel and accommodation. They also make and confirm travel and accommodation bookings, arrange group holidays, tours and individual itineraries. They advise on currency and passport/visa regulations and any necessary health precautions needed. They also determine financial, staffing, material and other short- and long-term needs.

Hotel & Accommodation Manager

Job holders in this unit group plan, organise, direct and co-ordinate the activities and resources of hotels, hostels, lodging homes, holiday camps, holiday flats and chalets, and organise the domestic, catering, and entertainment facilities on passenger ships.

What’s Involved?

Hotel Managers analyse demand and decide on type, standard and cost of services to be offered. They determine financial, staffing, material and other short- and long-term needs. They ensure physical comfort of residents or passengers and make special arrangements for children, the elderly and the infirm if required. They also approve and arrange shipboard entertainment and shore trips and liaise with ship's agent to ensure that ship is adequately provisioned. They arrange for payment of bills, keep accounts and ensure adherence to licensing and other statutory regulations.

Airport Operations Manager

Air transport operatives refuel, load and unload aircraft, direct the movement of aircraft at airports, and positions gangways or staircases to allow passengers to board and disembark aircraft.

What’s Involved?

Airport Operations Managers refuel aircrafts from mobile tankers. They direct the ground movement of aircrafts at airports. They also load and unload conveyor belts to transport luggage between terminal buildings and aircraft, monitor conveyor belts and clear any blockages. They load aircrafts with luggage, in-flight meals, refreshments and other items. They operate retractable gangways or position mobile staircases to enable passengers and crew to board and disembark aircraft.

Predicted Employment

How much can I earn?


Employment by Region

The career paths provided are to give you an idea of the careers that you could progress onto in the future. However, for some, you may need to complete higher level qualifications and gain experience before your dream job becomes a reality. The information provided is to support further research and to generate some initial career ideas when choosing a course. Please check entry requirements to degree courses, apprenticeships, and jobs as this may vary from year to year and across providers. For further advice and guidance, please contact: careers@solihull.ac.uk.