Where will this course lead?

This qualification focuses on the development of knowledge and skills needed to work in the Management and Administration sector and prepares students to enter the sector through employment or as an Apprentice.

Furthermore, the competition of this qualification gives students the opportunity to progress onto higher education courses and training.

What will I study?

T Levels are new, two-year, technical study programmes, designed with employers to give young people the skills that industry needs. T Levels will provide a mixture of:

  • Technical knowledge and skills specific to their chosen industry or occupation
  • An industry placement of 315 hours in the relevant industry or occupation
  • Relevant maths, English and digital skills.

The course is split into two years, Year 1 will focus on the core content of Management & Administration, plus the Employer Set Project element.

Core Contents:

1. Business Content

2. People

3. Quality and Compliance

4. Finance

5. Policies and Procedures

6. Project and Change Management

7. Business Behaviours

Year 2 will focus on the occupational specialism element of Team Leadership and Management

During the two years of the course, you will be expected to complete a mandatory element of 315hrs industry placement to support the classroom-based elements of the course.

The course will also develop your English, maths, and digital skills.

How will this course be delivered?

Students will be enrolled on a full two-year programme.

Usually, first year students will spend at least 4 days a week between Monday to Friday at the College studying for T levels.

What qualifications will I get?

City & Guilds T Level Technical Qualification in Management and Administration

  • The Core Knowledge section will be assessed as A* to E.
  • Occupational Specialism: this will be assessed as Pass, Merit, Distinction.
  • The overall grade will be calculated from the grades achieved on Core and Occupational Specialism.
  • Students who miss either of the above will receive a statement of achievement for the elements that they have completed.

How will I be assessed?

You will be assessed via two exams in the first year along with a controlled assessment done in exam conditions replicating a business project.

The combination of the two together will form your overall grade - Pass, Merit, Distinction, Distinction*- a D* is equivalent to Three A*s at A Level

Year 1

Core Components - Paper 1 & 2 - 2.5hrs exam assessment

Employer-set Project - controlled assessment done in exam conditions of 25hrs.

Industry Placement

Log of 315hrs completed and signed off by placement / supervisor.

Achievement of set placement goals

In the second year you will complete a longer assessed project called the Occupational Specialism. These are all externally assessed via City & Guilds.

Year 2

Team Leadership & Management - Externally set assignment to be completed as controlled assessment in exam conditions of 32hrs.

How do I get a place on the course?

You can get a place on the course by completing an application form or applying online for an interview. Applicants are invited for an interview with a member of the School of Business.

What are the entry requirements?

5 GCSEs at grades C/GCSE grade 5 or above including both English Language and Mathematics, plus a college interview and initial assessment.

Commitment to completing the required 315hrs / 45 days industry placement.

What else do I need to know?

When in timetabled lessons, business students are required to follow the business set dress code. During your industry placement you will also be expected to follow the companies dress code policy.

You need to come to college with a positive attitude and prepared to learn, pens and notepad. All lessons will be held in a computer room but making notes to support learning is essential.

The course is recognised by industry and higher education and carries UCAS points.


T Levels will include about 20% of the time being spent on a work placement, with 80% being spent in the classroom. This differs to an Apprenticeship which is typically 80% in employment and 20% in the classroom.


T Levels are ideal for you if you are moving on from GCSE studies and you think you would enjoy a practical approach to studying, that includes a 3-month industry placement with an employer. They provide an intense, deep technical study into within management and administration.


No, you are not employed by an employer when studying on a T Level, you are simply on a work placement with them.?

For most students there is no fee for this course. Currently students that will be 19+ at the start of the course cannot undertake a T Level.

What can I do after this course?

When students complete a T Level study programme, students can choose between moving into a skilled occupation or further study, such as higher or degree apprenticeship, higher level technical study and university.

T levels are designed and intended to provide the knowledge and experience needed to enter into skilled employment, further study at higher educational level or a higher apprenticeship.


Blossomfield Campus

Start Date






Course Fee

N/A for 16 to 18 Year Olds

Course Code


Study Mode

Full Time

Business Analyst

Jobholders in this unit group advise industrial, commercial and other establishments on a variety of management and business-related matters to assist in the formulation of financial and business policies in order to maximise growth or improve business performance.

What’s Involved?

Business Analyst's assess the functions, objectives and requirements of the organisation seeking advice. They identify problems concerned with business strategy, policy, organisation, procedures, methods and markets. They also determine the appropriate method of data collection and research methodology, analyse and interpret information gained and formulate and implement recommendations and solutions. They advise governments, commercial enterprises, organisations and other clients in light of research findings. They run workshops, and address seminars, conferences and the media to present results of research activity or to express professional views.

Production Manager

Production managers and directors in manufacturing plan, organise, direct and co-ordinate the activities and resources necessary for production in manufacturing industries including the maintenance of engineering items, equipment and machinery.

What’s Involved?

Production Managers study existing and alternative production methods, regarding work flow, plant layout, types of machinery and cost. They recommend optimum equipment and layout and prepare drawings and specifications. They devise and implement production control methods to monitor operational efficiency. They also investigate and eliminate potential hazards and bottlenecks in production. They advise management on and ensure effective implementation of new production methods, techniques and equipment. They liaise with materials buying, storing and controlling departments to ensure a steady flow of supplies. They undertake research and develop processes to achieve physical and/or chemical change for oil, pharmaceutical, synthetic, plastic, food and other products. They also design, control and construct process plants to manufacture products.


Receptionists receive and direct telephone calls and visitors to commercial, government and other establishments.

What’s Involved?

Receptionist's receive callers and clients and direct them to the appropriate person or department. They record the details of enquiries and make appointments and reservations. They also answer, screen and forward or otherwise deal with telephone enquiries. They supply brochures, pamphlets and other information for clients. They record details of visitors, issue security passes and inform visitors of any actions to be taken in case of an emergency. They also maintain reception area in good order.

Sales Supervisor

Sales supervisors oversee operations and directly supervise and coordinate the activities of sales and related workers in retail and wholesale establishments.

What’s Involved?

A Sales Supervisor directly supervises and coordinates the activities of sales and related workers. They establish and monitor work schedules to meet sales and productivity targets. They liaise with managers and other departments to resolve operational problems. They determine or recommend staffing and other needs to meet sales and productivity targets. They also report as required to managerial staff on departmental activities.

Finance Manager/Director

Financial managers and directors plan, organise, direct and co-ordinate financial information and advise on company financial policy.

What’s Involved?

Finance Managers/Directors participate in the formulation of strategic and long-term business plans, assess the implications for the organisation financial mechanisms and oversee their implementation. They plan external and internal audit programmes, arrange for the collection and analysis of accounting, budgetary and related information, and manage the company's financial systems. They determine staffing levels appropriate for accounting activities. They also assess and advise on factors affecting business performance.

Legal Associate

Legal associate professionals provide administrative support for legal professionals, and investigate and make recommendations on legal matters that do not fall within the province of a normal court of law.

What’s Involved?

Legal Associates run chambers on behalf of principals, develop the practice, manage the flow of work, decide which cases to accept, arrange appropriate fees and prepare financial records. They collate information, draft briefs and other documents. They also interview and advise clients, undertake preparatory work for court cases. They attend court to assist barristers and solicitors in the presentation of a case. They assist in all aspects of property conveyancing and probate and common law practice.

Sales Executive

Business sales executives provide advice to existing and potential customers, and receive orders for specialist machinery, equipment, materials and other products or services that require technical knowledge.

What’s Involved?

Sales Executives discuss customer requirements and advise them on the capabilities and limitations of the goods or services being sold. They quote prices, credit details, delivery dates and payment arrangements and arrange for delivery and installation of goods if appropriate. They also make follow up visits to ensure customer satisfaction and to obtain further orders. They stay abreast of advances in product/field and suggest possible improvements to product or service. They maintain records and accounts of sales made and handle customer complaints.

Credit Controller

Credit controllers perform financial, administrative and other tasks in relation to credit control and debt collection.

What’s Involved?

Credit Controllers receive requests for credit submissions and lending proposals. They arrange for investigations of the credit worthiness of individuals or companies. They also deal with any enquiries or difficulties concerning the acceptance or rejection of credit applications. They check that accounting, recording and statutory procedures are adhered to for all credit transactions. They arrange for the collection of arrears of payment.


Office supervisors oversee operations and directly supervise and coordinate the activities of those carrying out general administrative and clerical work and performing specialist administrative and clerical duties in relation to finance, records, sales and other services to a variety of commercial, industrial and other non-governmental organisations and public agencies.

What’s Involved?

Supervisors directly supervise and coordinate the activities of office staff. They establish and monitor work schedules to meet the organisation's requirements. They liaise with managers and other senior staff to resolve operational problems. They also determine or recommend staffing and other needs to meet the organisation's requirements. They report as required to managerial staff on work-related matters.

Marketing Associate

Marketing Associate professionals assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs.

What’s Involved?

Marketing Associates discuss business methods, products or services and target customer group with employer or client in order to identify marketing requirements. They establish an appropriate quantitative and qualitative market research methodology and prepare proposals outlining programmes of work and details of costs. They collate and interpret findings of market research and present results to clients. They also discuss possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments. They brief advertising team on client requirements, monitor the progress of advertising campaigns and liaise with client on potential modifications.

Event Organiser

Job holders in this unit group manage, organise and coordinate business conferences, exhibitions and similar events.

What’s Involved?

Event Organisers discuss conference and exhibition requirements with clients and advise on facilities. They develop proposals for the event, and present proposal to client. They also allocate exhibition space to exhibitors. They plan work schedules, assign tasks, and co-ordinate the activities of designers, crafts people, technical staff, caterers and other events staff. They liaise closely with venue staff to ensure smooth running of the event. They ensure that Health and Safety and other statutory regulations are met.

Human Resources Officer

Human resources and industrial relations officers conduct research and advise on recruitment, training, staff appraisal and industrial relations policies and assist specialist managers with negotiations on behalf of a commercial enterprise, trade union or other organisation.

What’s Involved?

Human Resource Officers undertake research into pay differentials, productivity and efficiency bonuses and other payments. They develop and recommend personnel and industrial relations policies, assist with their implementation and draft staff handbooks. They also assist with negotiations between management and employees or trade unions concerning pay and conditions of employment. They interview candidates for jobs. They also advise on training and recruitment, negotiating procedures, salary agreements and other personnel and industrial relations issues. They deal with grievance and disciplinary procedures, and with staff welfare and counselling provision.

Office Manager

Office managers plan, organise and co-ordinate the activities and resources of offices within commercial, industrial and other non-governmental organisations and public agencies. (National and local government office managers are classified to unit group 3561: Public services associate professionals.)

What’s Involved?

Office Managers plan work schedules, assign tasks and delegate responsibilities. They advise on the handling of all correspondence and enquiries relating to accounts, sales, statistical and vacancy records. They also ensure that procedures for considering, issuing, amending and endorsing insurance policies are adhered too. They plan, organise and co-ordinate the activities and resources of other offices not elsewhere classified including box offices, other ticket offices and accommodation bureaux.

Property Manager

Job holders within this unit group manage shopping centres, residential areas and private estates, and arrange for the sale, purchase, rental and leasing of property on behalf of clients and employers.

What’s Involved?

A Property Manager determines staffing, financial, material and other short- and long-term requirements; manages general upkeep, maintenance and security of the estate's amenities; makes sure that the amenities meet health and safety standards and legal requirements; advises on energy efficiency; discusses client's requirements and may advise client on the purchase of property and land for investment and other purposes; conducts or arranges for structural surveys of properties and undertakes any necessary valuations of property or agricultural land, and deals with grant and subsidy applications; negotiates land or property purchases and sales or leases and tenancy agreements and arranges legal formalities with solicitors, building societies and other parties; maintains or arranges for the maintenance of estate accounts and records and produces financial forecasts; acts as arbiter in disputes between landlord and tenant and ensures that both fulfil their legal obligations; examines and assesses housing applications, advises on rent levels, investigates complaints and liaises with tenants' association and social workers to resolve any family problems.

Legal Secretary

Legal secretaries file and maintain legal and other records, transcribe notes and dictation into typewritten form and perform other routine clerical tasks in legal practices.

What’s Involved?

A Legal Secretary types letters and legal documents such as wills and contracts; maintains court and clients' records, organises diaries and arranges appointments; answers enquiries and directs clients to appropriate experts; attends meetings and keeps records of proceedings; delivers and collects documents; sorts and files correspondence and carries out general clerical work.

Predicted Employment

How much can I earn?


Employment by Region

The career paths provided are to give you an idea of the careers that you could progress onto in the future. However, for some, you may need to complete higher level qualifications and gain experience before your dream job becomes a reality. The information provided is to support further research and to generate some initial career ideas when choosing a course. Please check entry requirements to degree courses, apprenticeships, and jobs as this may vary from year to year and across providers. For further advice and guidance, please contact: careers@solihull.ac.uk.