View & Download our Policies

Data Protection

Solihull College & University Centre’s privacy policies have been created in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018.

For any Data Protection requests or enquiries, please contact the Data Protection controller. Please contact the College via data.protection@solihull.ac.uk.

Equality & Diversity

At Solihull College, we are committed to ensuring our environment is both diverse and free from discrimination. We are committed to ensuring that every member of staff and our students feels safe and confident in our College.

Solihull College values diversity and welcomes all those who value an excellent education regardless of their age, race, gender, religion disability or sexual orientation.

Fees

Freedom of Information

In accordance with the Freedom of Information Act 2000, you may request recorded information held by Solihull College which is not personal, commercially sensitive or would otherwise come within the exemptions in the Act, or would be contrary to other legislation or common law principles.

A fee may be charged by Solihull College for the information provided in response to your request. This will be assessed on a case by case basis. In the event that Solihull College decides to charge a fee, it will send you a fees notice.

Solihull College will respond to your request for information normally within 20 working days of the receipt of your request.

General

1 If you wish to make an Academic Appeal, please refer to the Academic Appeals Policy by following the link below. Please read through the policy carefully and take note of time frames that you will need to adhere to. Please note there are only certain circumstances in which you can appeal a grade which are detailed within the policy.

2 The College aim to provide students, potential students and employers with outstanding services aimed at assisting students to plan for their economic and educational future.

3 We are committed to providing a high quality service to all our users and a policy of continuous improvement. However, if you are at all dissatisfied with the service you receive from the College, our Complaints Policy is designed to be as straight forward and transparent as possible.

4 Solihull College takes Health and Safety seriously and we are committed to providing guidance and advice to our staff and students on Health and Safety matters.

5 The College is committed to maintaining the highest ethical standards in all its activities. It regards impropriety and malpractice as serious matters and seeks both to prevent them arising and to ensure that legitimate concerns, raised properly and in good faith, are addressed.

Safeguarding & Prevent

The College is committed to providing a safe environment for young people and vulnerable adults, identifying young people and vulnerable adults who are suffering, or likely to suffer, significant harm and to taking appropriate action to ensure that such young people and vulnerable adults are kept safe, both at home and at the College.

The College is also committed to providing students with the necessary skills and knowledge to keep themselves and others safe. Education, like other key sectors, has a responsibility to promote values of openness and tolerance and to facilitate free debate which is characteristic of being a British citizen.

Strategy

Supply Chain and Subcontracting