Mission & Policies

We are proud to be a student-focused institution. Solihull College & University Centre is a modern, responsive and robust organisation and this provides the ideal foundation for us to further develop and excel.

We offer an extensive range of academic and vocational qualifications from entry to degree level, along with support services, to help you achieve your goals.

The College is one of the leading business and management training providers in the Birmingham, West Midlands and Warwickshire region. So if you’re an employer interested in business training for your management or employees, then we can help you. Our award winning team deliver training across multiple sectors for clients in Birmingham, Walsall, Wolverhampton, Coventry and across the UK.

As a student focused organisation, we are committed to achieving excellence for all our students.

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FREEDOM OF INFORMATION

In accordance with the Freedom of Information Act 2000, you may request recorded information held by Solihull College which is not personal, commercially sensitive or would otherwise come within the exemptions in the Act, or would be contrary to other legislation or common law principles.

A fee may be charged by Solihull College for the information provided in response to your request. This will be assessed on a case by case basis. In the event that Solihull College decides to charge a fee, it will send you a fees notice.

Solihull College will respond to your request for information normally within 20 working days of the receipt of your request.

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DATA PROTECTION

Solihull College & University Centre’s privacy policies have been created in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018. You can view then below.

For any Data Protection requests or enquiries, please contact the Data Protection Officer. Please contact the College via data.protection@solihull.ac.uk

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EQUALITY & DIVERSITY

At Solihull College, we are committed to ensuring our environment is both diverse and free from discrimination. We are committed to ensuring that every member of staff and our students feels safe and confident in our College.

Solihull College values diversity and welcomes all those who value an excellent education regardless of their age, race, gender, religion disability or sexual orientation.

View our Equality & Diversity reports to see how we tackle inequality and champion diversity.

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Strategic Goals
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By 2016 we will have:

  1. All students enjoying their learning, being ambitious and having very high standards of academic and personal achievement enabling them to progress to employment, further study and enterprise.
  2. Excellent leadership and management that will ensure the highest possible standards of teaching, training, learning, assessment and support.
  3. Innovative and responsive programmes that meet the needs of employers and students, respond to the demands of the economy and continuously explore new market opportunities.
  4. Effective strategies to shape plans with partners that respond to local economic growth opportunities and social priorities.
  5. Resources and inclusive learning environments that are of a consistently high quality, support the College’s evolution, promote sustainability and inspire learning.
  6. Outstanding management processes that maintain financial stability and continuously improve the efficient use of resources.



Policies
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  • Complaints – We are committed to providing a high quality service to all our users and a policy of continuous improvement. However, if you are at all dissatisfied with the service you receive from the College, our Complaints Policy is designed to be as straight forward and transparent as possible.
    Please follow this link to view our Complaints and Complaint Form.
  • Academic Appeals – If you wish to make an Academic Appeal, please refer to the Academic Appeals Policy by following the link below. Please read through the policy carefully and take note of time frames that you will need to adhere to. Please note there are only certain circumstances in which you can appeal a grade which are detailed within the policy.
    Please follow this link to view our Academic Appeal Procedure.
  • Whistleblowing Policy – The College is committed to maintaining the highest ethical standards in all its activities. It regards impropriety and malpractice as serious matters and seeks both to prevent them arising and to ensure that legitimate concerns, raised properly and in good faith, are addressed.
    Please follow this link to view our Whistleblowing Policy.

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