Good customer service is key to the success of any business or organisation.

As a Customer Service apprentice you’ll ensure customers are dealt with in a positive, reliable and pleasant way, whether it’s through offering advice, answering questions or dealing with complaints.

On the Level 2 Intermediate Apprenticeship you’ll work in a trainee or assistant position, progressing to a team leader or managerial role on the Level 3 Advanced Apprenticeship.

Completing the Customer Service Apprenticeship with Solihull College & University Centre provides you with evidence of skills that will serve you well in almost any industry and so it’s a good way of moving forward even if you’re still undecided about your future career.

We’ve helped place hundreds of apprentices with employers across the West Midlands and Warwickshire and our apprentice success rates continue to soar above the national average. So whether you live in Solihull, Birmingham, Coventry or further afield, apply for an Apprenticeship with us and start your journey to success.

Below are the types of apprenticeships we offer in this area, however to see what’s available right now, take a look at our current apprenticeship vacancies.

Follow this link to view our dates for open events.

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