Where will this course lead?

This apprenticeship in leadership and management course will lead to the achievement of Level 5 Diploma for Managers. It is aimed at providing learners working in an organisation with the Leadership and management knowledge and skills required to progress in their career and on to further study.

When taken as part of the Operations/Departmental Manager apprenticeship standard, the aim of this qualification is to support preparation for the End Point Assessment (EPA).

On completion, you may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support your professional career development and progression.

What will I study?

You will be required to study the knowledge, skills and behaviours which are essential in first line management including:

- Interpersonal excellence - managing people and developing relationships
- Organisations performance - delivering results
- Personal effectiveness - managing self

You may be required to study GCSE in Maths and English depending on your previous achievements.

We regularly review our course content, to make it relevant and current for the benefit of our students. For these reasons, course modules may be updated, please contact us for the latest information.

How will this course be delivered?

The leadership and management apprenticeship course is delivered through a combination of classroom teaching, practical workshops and independent learning/self- study.

You will attend college for 6 hours of study fortnightly and carry out the equivalent time in self study in the intervening weeks.

As an apprentice a vast amount of learning takes place 'on the job' through training and the practical application of your skills, knowledge and behaviours.

You will receive 1:1 support and coaching from an allocated assessor who will visit you in the workplace every six to eight weeks. 

What qualifications will I get?

Upon successful completion of the gateway and end point assessment you will be awarded the Level 5 Diploma in Management and meet the requirements of the Operations/Departmental Manager apprenticeship standard with a Pass, Merit or Distinction.

How will I be assessed?

Your progress and development will be assessed at regular stages throughout the apprenticeship - this is likely to be a combination of assignments, activities, professional discussions and observations in the workplace.

Your employer and training provider will formally sign-off your readiness for the end assessment when you have met and can confidently apply the minimum requirements of skills, knowledge and behaviours as detailed in the apprenticeship standard.

The end leadership and management apprenticeship assessment consists of the following 5 components and can be taken after a minimum of 12 months of on-programme learning.

Assessment Method


Knowledge Test using scenarios and questions


Competency based interview


Assessment of portfolio of evidence


Assessment of and Presentation of the work-based Project - with Q&A session


Professional discussion relating to CPD activity


How do I get a place on the course?

Employers can receive advice and support from the Employer Services team at Solihull College & University Centre.

What are the entry requirements?

The entry requirement for this apprenticeship in leadership and management will be decided by each employer, but may typically be five GCSEs at Grade C/4 or higher including English & Maths. 



Start Date






Course Fee


Course Code


Study Mode

Part Time

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Operations/Departmental Manager Apprenticeship

What’s Involved?

Predicted Employment

How much can I earn?


Employment by Region

The career paths provided are to give you an idea of the careers that you could progress onto in the future. However, for some, you may need to complete higher level qualifications and gain experience before your dream job becomes a reality. The information provided is to support further research and to generate some initial career ideas when choosing a course. Please check entry requirements to degree courses, apprenticeships, and jobs as this may vary from year to year and across providers. For further advice and guidance, please contact: careers@solihull.ac.uk.