This qualification is designed to enable learners to further develop the knowledge and understanding required to work with customers within the health and social care sector.
The objectives of this qualification are to help learners:
• Develop an awareness of customer service in health and social care
• Understand how to communicate effectively in a health and social care setting
• Understand the needs of customers who access health and social care services
• Understand teamwork in health and social care settings.
In person, every Tuesday 17:00 - 21:00
NCFE CACHE Level 2 Certificate in Customer Service for Health and Social Care Settings
The qualification is assessed via a portfolio of evidence. This qualification is internally assessed.
Register your interest and we will contact you with a date for a brief chat and enrolment.
There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they've already achieved a level 1 qualification.
NCFE Level 2 Certificate in Principles of Team Leading
NCFE CACHE Level 2 Certificate in Preparing to Work in Adult Social Care
Blossomfield Campus
14/10/2025
Tuesday
17:00-21:00
Free for 16 weeks (depending on eligibility)
HEASJ013BCP0
Part Time